Thinking of switching letting agents in Edinburgh?
Prepare for a discussion about changing agents: check your agreement, understand the existing tenancy and plan a documented handover.
By RentLocally · Updated
Check the agreement before giving notice
Read your current agency agreement and ask for clarification of the notice process, any outstanding charges and the information available for handover. Do not assume every contract has the same notice period or exit cost.
This is a practical preparation guide, not advice on interpreting your contract. Obtain independent advice if a term or dispute is unclear.
- How notice must be given, and to whom
- How long the notice period is
- Whether any charges apply on ending the agreement
- What records the current agent will pass on, and in what form
Explain the current position
Tell the proposed new agent whether the property is occupied, whether rent or maintenance issues need attention and what you want to improve. A change of managing agent should not be treated as a new tenancy or a reason to change a tenant’s rights.
Ask who will communicate with the tenant, when that communication should happen and how rent-payment instructions will be checked.
Prepare a handover checklist
Discuss which tenancy and property records need to be transferred securely: the agreement, inventory, deposit information, safety documentation, rent statements, keys and outstanding maintenance records may all be relevant.
Agree responsibility for each item and record anything still outstanding. Avoid sending tenant identity documents or other sensitive information through an unsecured public enquiry form.
Confirm the new arrangement in writing
Ask for the proposed services, fees and responsibilities before instructing a new agent. Agree the handover date only once the existing terms and practical arrangements are understood.
RentLocally’s Edinburgh team can discuss your circumstances. We do not promise a universal transfer time or that switching will be free of charges.
Understand your property’s rental potentialHandover checklist
Use this as a working list with both agents. Not every item will apply to every property, so mark what is relevant and who is responsible.
Tenancy records
- Tenancy agreement
- Inventory and check-in photographs
- Deposit information
- Rent statements and any arrears notes
Property records
- Safety documentation held for the property
- Open and recent maintenance jobs
- Contractor and warranty details you want kept
- Meter readings, if recorded
Practical handover
- All sets of keys, with a count
- Agreed date the new agent takes over
- Who tells the tenant, and when
- How new rent-payment details will be confirmed
Working out your order of steps
Your starting point changes what to do first.
- You have not yet read the notice terms
- Read the agreement first, then ask your current agent to confirm anything unclear
- The property is vacant
- You may have more flexibility on timing; confirm the notice terms before re-marketing
- A tenant is in place
- Plan how and when the tenant is told, and how rent-payment changes will be checked
- There is a dispute with the current agent
- Obtain independent advice before giving notice
Common questions
What if a tenant is already living there?
Give the proposed agent an overview of the existing tenancy and any outstanding issues. Agree who will explain the handover to the tenant and how new contact or payment details will be checked.
How long does switching take?
It depends on your current agreement and the practical handover. We do not promise a universal transfer time.
Will switching cost anything?
Any charges from your current agent depend on that agreement. The new agent’s services and fees should be confirmed in writing before you instruct them.
Can I send documents through the enquiry form?
Please do not send tenant identity documents or other sensitive information through the public enquiry form. Records can be transferred securely once the handover is agreed.
Talk to the Edinburgh team
Monday–Friday, 9am–5pm. Call 0131 445 9900 or send an enquiry.
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