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0845 643 6142

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0845 643 6142

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Coronavirus update from RentLocally

Home Landlord Terms and Conditions

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Terms & Conditions for Landlords

Standard Operating Procedures

Registered Head Office:

RentLocally.co.uk Ltd.

Unit 1/109 Swanston Road
Edinburgh
EH10 7DS

Tel: 0131 445 9900
Co. No. SC351909

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Copyright © 2021 · Rentlocally.co.uk Ltd.

Coronavirus Update from RentLocally

As you will be aware we are in the midst of an outbreak of the coronavirus Covid-19. The Scottish Government has recommended that businesses take steps to allow its staff to work from home to reduce personal contact and to help reduce the spread of the virus.

We do not wish to take any risks with the health and wellbeing of our team and to that end, we are allowing staff, where they are reasonably able to do so, to work from home. This will have some implications on our business for all our customers and partners. The main issue will be communications. We have set up the following email groups, so that with one easy email you will get your enquiry through to the correct team.

They are as follows:

repairs@rentlocally.co.uk – This will go to all maintenance team members.
finance@rentlocally.co.uk – This will go to all finance team members.
propertymanagers@rentlocally.co.uk – This will go to all property manager team members.

Of course if you know the email address of the person you wish to get in touch with, please email them directly. If you have the direct dial number of the team member you wish to speak to, this will forward to that person’s mobile phone. We urge you to communicate by email in the first instance. It will most likely be answered more quickly.

We aim to remain fully operational throughout this period. Rent processing will continue as normal and we will continue to deal with emergency repairs and maintenance and all aspects of property management. Routine property visits during this period will be postponed to a future date.

I trust that you understand why these precautions are necessary and appreciate your support.

Kind Regards
John Horsburgh Managing Director
– RentLocally Head Office

RentLocally

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